Auto Shop Solutions — Greenville SC

Stop Babysitting the Phone.
Start Running the Shop.

Your front desk shouldn't spend all day answering "is my car ready?" We build complete shop management systems — customer kiosks, technician dashboards, parts tracking, invoicing, and automated status texts. Your whole operation, connected.

Let's Build Your Shop System
// The Problem
Your Front Desk Is a Bottleneck.

"Is my car ready yet?"

Your phone rings 40 times a day with the same question. Your service advisor is stuck on the phone instead of writing tickets. Meanwhile, two customers are waiting at the counter.

Paper tickets and whiteboards

Technician notes on paper. Job status on a whiteboard. Parts on a sticky note. One busy day and something gets lost, forgotten, or misquoted.

No parts tracking

Tech needs a part, walks to the front, asks the advisor, who calls the supplier, writes it down somewhere. By the time it arrives, nobody remembers which car it's for.

Manual invoicing

End of the day, someone's punching numbers into a calculator or spreadsheet. Tax math, labor rates, parts markup — all by hand. One mistake and you eat the cost or lose a customer.

// The System
How Everything Connects.
From Check-In to Checkout.
1

Customer Checks In on a Kiosk

Customer walks in, taps a screen. Name, vehicle, what they need. No clipboard, no waiting for the advisor to get off the phone. Their info flows straight into the system.

2

Technician Gets the Job on Their Dashboard

The tech sees the vehicle, the customer's notes, service history, and any diagnostics — all on their screen. No paper tickets, no miscommunication from the front desk.

3

Parts Get Tracked Automatically

Tech flags what parts they need. Part numbers, quantities, suppliers — all logged. When parts arrive, the system knows which vehicle they're for. Nothing gets lost.

4

Tech Finds Something Extra? Photo + Text for Approval

Your tech spots worn rotors during a brake job. They snap a photo, attach it to a quote, and the system texts it to the customer. Customer taps "approve" or "decline" right from their phone. No phone tag. No miscommunication. No angry surprises on the bill.

5

Customer Gets Updates at Every Stage

"We received your vehicle." "Your car is in service." "Waiting on a part — ETA tomorrow." "Your car is ready." All automatic. The customer never has to call and ask. Your advisor never has to pick up the phone.

6

Invoice Generated. Review Request Sent.

Labor, parts, markup, tax — clean invoice in seconds. After pickup, the system texts a Google review link automatically. No awkward ask. Your rating climbs while you work on the next car.

// What's Included
Everything Your Shop Needs
In One System.
🖥️

Customer Check-In Kiosk

Tablet or screen at the front. Customer enters their info, vehicle details, and service request. Professional and fast.

🔧

Technician Dashboard

Each tech sees their queue, job details, customer notes, and service history. Click to update status. No more yelling across the shop.

📦

Parts Tracking

Part numbers, quantities, suppliers, and which vehicle they're for. No sticky notes. No guessing. No lost orders.

📸

Digital Inspections with Photos

Tech finds worn brake pads? Snaps a photo, attaches it to a quote, texts it to the customer. Customer taps "approve" from their phone. No phone tag, no explaining over the phone.

💬

Multi-Stage Status Texts

Not just "your car is ready." Customers get updates at every step — received, in service, waiting on parts, ready for pickup. Fewer calls, fewer complaints, fewer bad reviews.

🧾

Invoice Generator

Labor rates, parts, markup, tax — calculated and formatted automatically. Professional invoices in seconds, not hours.

Automated Review Requests

Customer picks up their car. System automatically texts them a Google review link. No awkward ask from your advisor. Your rating grows on autopilot.

📊

Management Dashboard

See everything at a glance. How many cars are in, what stage each job is at, which techs are busy, and what's waiting on parts.

🚫

Not Bloated Dealership Software

Most shop software is clunky, overpriced, and built for dealerships. This is built custom for YOUR shop — only the features you need, none of the ones you don't.

// We Already Built This
This Isn't a Concept. It's a Real System.
[ Auto Shop System Screenshot ]

Auto Shop Management System

A complete shop management platform we built from the ground up. This isn't a mockup — it's a working system with every feature listed on this page.

  • Customer check-in kiosk
  • Technician view with job queue
  • Digital inspections with photo approval
  • Multi-stage automated status texts
  • Parts pull list with part numbers
  • Invoice generation with tax calculation
  • Automated Google review requests
  • Multi-user management dashboard
Custom AppKioskSMSInvoicingDatabase

Your Techs Should Be Wrenching.
Not Answering Phones.

Let's build a system that runs your front desk so your team can focus on the work.

Let's Talk About Your Shop
// Common Questions
Stuff Shop Owners Ask Us.

Can this work on a tablet at the front counter?

Yes. The kiosk runs in a browser — any tablet, any screen. Set it up at the counter, in the waiting room, or both. No special hardware needed.

What if we already have a system?

Most shop software is bloated, expensive, and built for dealerships. If what you have works, great. If it doesn't, we'll build something custom to how YOUR shop actually operates — not how some software company thinks you should.

How many techs / bays can it handle?

As many as you need. Each tech gets their own view. The system scales with your shop — whether you've got 2 bays or 20.

How long does it take to build?

A system like this typically takes 2-3 weeks. We scope your specific operation, build it, test it with your team, and launch. You'll see progress along the way.

What does it cost?

Every shop is different. A 3-bay independent shop needs a different setup than a 10-bay fleet operation. We'll scope it based on YOUR shop and give you an exact number before we start. No surprises.

Can customers book appointments online too?

Absolutely. We can add online booking, a chatbot that answers common questions, and automated appointment reminders. Layer it on top of the management system or start there and build up.

// Ready?
Let's Talk About Your Shop.

Tell us about your operation and we'll scope it out.

How many bays? How many techs? What's your current process? What's broken? We'll put together a plan specific to your shop — no generic quotes, no upselling features you don't need.

📞
(864) XXX-XXXX
✉️
jackson@resilientfrog.io
📍
Greenville, South Carolina